Hizmet
Maintenance and Field Operations
A boiler that fails while a guest is in the apartment is not a next-day job. Field operations means closing the problem before it becomes the guest's experience of the stay.
How a fault is handled
- The guest's report goes straight to the operations team
- First response the same day; a fallback plan where it can't be fixed
- Coordinating the tradesperson, approving the cost, checking the work afterwards
- Every job is logged against the property and appears in the report
Scheduled servicing
The boiler, air conditioning, plumbing and appliances are serviced on a schedule. Planned servicing always costs less than a breakdown mid-season.
Inventory tracking
The apartment's inventory is on record. Where something goes missing or is damaged, the guest deposit process is handled within the platform's rules.
- Guests hosted
- 8,865+
- Average annual occupancy
- 75%
- Operating cost saved
- 30%
- Platforms listed on
- 50+
- Average revenue uplift
- 25%
Frequently asked questions
How do repair costs work?
Jobs below an agreed amount are carried out with a notification and shown in the report; anything above it needs your approval first.
Can I use my own tradesperson?
You can. Response time then depends on your tradesperson's availability.
Let's work out the right operating model for your property.
Let's look together at how it performs today, how it's run, and what it could earn.